Frequently Asked Questions

What is EXPLR?

EXPLR is a digital learning ecosystem delivering on-demand, career-connected content to learners anytime, anywhere.

What subjects and grade levels are supported?

EXPLR content spans a wide range of subjects including STEM, social studies, the arts, career exploration, and essential life skills. Designed primarily for learners ages 11–18, we also offer select content for younger students. Each video includes age recommendations to guide learning.

Is EXPLR suitable for remote learning?

Yes! EXPLR is ideal for in-class, distance, and remote learning. It’s a flexible, affordable solution for school closures, hybrid classrooms, home learning, and afterschool programs. Our platform is built to meet learners wherever they are.

Is EXPLR available in multiple languages?

All EXPLR videos include English captions. Many also include Spanish subtitles. Need support for additional languages? Email us — we’d love to hear from you.

Is EXPLR ADA and COPPA compliant?

Yes. EXPLR supports users who rely on assistive technology and complies with the Children’s Online Privacy Protection Act (COPPA). You can view our Children’s Compliance Statement for more details.

Can I watch EXPLR content offline?

Yes. With an active subscription, you can download videos for offline viewing using the EXPLR mobile app.

How many devices can I use with one subscription?

Your EXPLR subscription allows streaming on up to three devices.

Can I give EXPLR as a gift?

Yes! Click here to learn more.

Can I cancel my subscription anytime?

Yes. You can manage your subscription through your account settings. If you cancel, you’ll continue to have access until the end of your billing period. Please note that payments are non-refundable.

Where can I get help if I have more questions?

We’re here to help! Contact us and a member of our team will get back to you as soon as possible.